Support

Updated November 8, 2026

Email us at hello@praybefore.com. We read every message and reply as soon as we can.

It helps to include your iPhone model, your iOS version and what you were trying to do.

Common questions

How do I set up a prayer before an app?

In PrayBefore, tap Routines, then New routine. Choose "Before opening an app or site," then pick the apps. iPhone will ask you to let PrayBefore use Screen Time. Tap Continue, then confirm with Face ID or your passcode.

Can PrayBefore see what I do in other apps?

No. Screen Time access only lets PrayBefore show a prayer before the apps you picked open. Apple doesn't let it see what you do inside them.

Why does PrayBefore ask for my location?

Only for prayers when you arrive at or leave a place you saved. To pray when you arrive, iPhone needs to allow location "Always." If you don't use place prayers, you can say no and everything else still works.

How do I cancel my membership?

Memberships are billed by Apple. On your iPhone, open Settings, tap your name, tap Subscriptions, then tap PrayBefore. You can also manage it at apps.apple.com/account/subscriptions.

I got a new iPhone. How do I get my membership back?

Use the same Apple Account on your new iPhone. In PrayBefore, open Settings, tap Membership, then tap Restore membership.

How do I get a refund?

Apple handles refunds. Request one at reportaproblem.apple.com.

How do I delete my data?

Your prayers, journal and routines are stored only on your iPhone. Deleting the app deletes them.